Contact information

Contact Information

Civaq Life Care LLP

We're here to help. Whether you have questions about our products, your order, shipping, returns, or anything else, our team is happy to assist you.

Customer Support

Email: care@civaq.co.in

We aim to respond to all customer enquiries within 1โ€“2 business days.

Registered Office

Civaq Life Care LLP

2nd Floor, Flat No. 111/56, Kumbha Marg,
Near V-Mart, Navjeevan Hospital,
Pratap Nagar, Jaipur, Rajasthan โ€“ 302033, India

Business Hours

Monday โ€“ Saturday
9:00 AM โ€“ 6:00 PM (IST)

Sunday & Public Holidays
Closed

Order Support

For faster assistance regarding your order, please include:

  • Order Number

  • Full Name

  • Registered Email Address

  • Mobile Number

  • Brief Description of Your Query

This helps us respond more quickly.

Product Support

If you have questions about:

  • Product usage

  • Ingredients

  • Serving directions

  • Storage instructions

  • Safety information

  • Product availability

please contact us at:

Email: care@civaq.co.in

Shipping & Delivery Support

For enquiries related to:

  • Order status

  • Shipment tracking

  • Delivery delays

  • Missing packages

  • Damaged deliveries

please contact us with your order number and any supporting photographs or an unboxing video (where applicable).

Returns & Refund Support

For return, replacement, or refund requests, please contact us within the timeframe specified in our Return, Refund & Replacement Policy.

Please include:

  • Order Number

  • Photographs of the product

  • Unboxing video (recommended)

  • Description of the issue

Privacy & Data Protection

For questions regarding:

  • Privacy

  • Personal information

  • Consumer health information

  • Data protection

  • Privacy rights

please contact:

Email: care@civaq.co.in

Contact Us

If you have any questions regarding our policies or wish to request a return, refund, or replacement, please contact us using the details below:

Civaq Life Care LLP

GSTIN: 08AAWFC4394B1Z5
FSSAI Licence No.: 22226067003052

Email: support@civaq.co.in
Phone: +91 91167 95681

Business Hours: Mondayโ€“Saturday, 10:00 AM โ€“ 6:00 PM IST

Registered Office

2nd Floor, Flat No. 111/56, Kumbha Marg,
Near V-Mart, Navjeevan Hospital,
Pratap Nagar, Jaipur, Rajasthan โ€“ 302033, India

Stay Connected

Website: https://www.civaq.co.in

For the latest updates, product launches, and wellness information, please visit our website and follow our official social media channels.

Thank you for choosing Civaq Life Care LLP.

We appreciate your trust and look forward to supporting your wellness journey.

ยฉ 2026 Civaq Life Care LLP. All Rights Reserved.